La Salle Copy Service Inc. : Resources & Support : Frequently Asked Questions

Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.

As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Here you'll find answers to common questions our clients ask. Just start by following one of the links below.

What kind of work does our business do?
How do I go about getting an estimate from you?
What if I'm placing an order for the first time?
How will my order be delivered?
How can I pay for my order?
What digital formats you do support?
With all of these software packages, is there one method that is better than others to send my file digitally?
How do I save my document as a .pdf?
How do I open an account with La Salle Copy Service, Inc.?

What kind of work does our business do?
Copy Services - Please vist the Products & Services area in the Customer Service Center for a detailed listing by clicking the question above.
How do I go about getting an estimate from you?
We would suggest you use our online estimate request form located in the Customer Service Center by clicking the question above. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, just give us a call and talk with one of our customer service representatives.
What if I'm placing an order for the first time?You can place the order right here on our website. Just go to Place an Order area in the Customer Service Center by clicking the question above and fill in the required information. You can send your file(s) in the Send a File area.

All new customers are COD until credit is established. You can pay with Credit Card or check. Please let us know if you are a new customer and we will send you the necessary paperwork to set up a new account.
How will my order be delivered?We can deliver it via messenger in the Chicagoland area, or if you want it shipped somewhere else, let us know. We can use your shipping account or ours.
How can I pay for my order?We accept most forms of payment. You may pay for your order with either cash, check or credit card. The credit cards we accept are VISA, MasterCard, Discover, American Express and Diners Club. If your company has opened a credit account with us, you may also charge your order to your account.
What digital formats you do support?We support most digital formats in either Mac or PC. We currently support Illustrator, PageMaker, QuarkExpress, Microsoft Office (MS Word, Powerpoint and Excel), Microsoft Publisher, Corel Draw, WordPerfect and Adobe Acrobat.
With all of these software packages, is there one method that is better than others to send my file digitally?Although each software package has its own strengths and weaknessess, we prefer to receive documents in .pdf format in Adobe Acrobat. Sending your document as a .pdf or Portable Document Format, allows you to embed your fonts and graphic images into your file without having to take extra steps to include those files. A .pdf format is also compressed which allows it to be sent through the internet faster while taking up less space.
How do I save my document as a .pdf?In order to save your document as a .pdf, you need to have Adobe Acrobat installed on your computer. You can purchase that software by clicking on the "Resources & Support" tab and then clicking on "Tips and Tricks". Go to "Additional Resources" and then click on "Adobe" which takes you directly to the Adobe web page. Click on "Store" and then click on "Acrobat 5.0" to purchase the software.

Click the link above to download an article that explains how to convert a file to PDF.
How do I open an account with La Salle Copy Service, Inc.?Opening an account is easy. Click the question above and our credit application will download in PDF format. Print out the application, complete it, and fax it to us. We will process the request immediately.

If you prefer, contact one of our Customer Service Representatives and they will fax an application to you.

All orders are processed as COD until credit has been established.




				Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place. As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Here you'll find answers to common questions our clients ask. Just start by following one of the links below. What kind of work does our business do? How do I go about getting an estimate from you? What if I'm placing an order for the first time? How will my order be delivered? How can I pay for my order? What digital formats you do support? With all of these software packages, is there one method that is better than others to send my file digitally? How do I save my document as a .pdf? How do I open an account with La Salle Copy Service, Inc.? What kind of work does our business do? Copy Services - Please vist the Products & Services area in the Customer Service Center for a detailed listing by clicking the question above. How do I go about getting an estimate from you? We would suggest you use our online estimate request form located in the Customer Service Center by clicking the question above. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, just give us a call and talk with one of our customer service representatives. What if I'm placing an order for the first time?You can place the order right here on our website. Just go to Place an Order area in the Customer Service Center by clicking the question above and fill in the required information. You can send your file(s) in the Send a File area. All new customers are COD until credit is established. You can pay with Credit Card or check. Please let us know if you are a new customer and we will send you the necessary paperwork to set up a new account. How will my order be delivered?We can deliver it via messenger in the Chicagoland area, or if you want it shipped somewhere else, let us know. We can use your shipping account or ours. How can I pay for my order?We accept most forms of payment. You may pay for your order with either cash, check or credit card. The credit cards we accept are VISA, MasterCard, Discover, American Express and Diners Club. If your company has opened a credit account with us, you may also charge your order to your account. What digital formats you do support?We support most digital formats in either Mac or PC. We currently support Illustrator, PageMaker, QuarkExpress, Microsoft Office (MS Word, Powerpoint and Excel), Microsoft Publisher, Corel Draw, WordPerfect and Adobe Acrobat. With all of these software packages, is there one method that is better than others to send my file digitally?Although each software package has its own strengths and weaknessess, we prefer to receive documents in .pdf format in Adobe Acrobat. Sending your document as a .pdf or Portable Document Format, allows you to embed your fonts and graphic images into your file without having to take extra steps to include those files. A .pdf format is also compressed which allows it to be sent through the internet faster while taking up less space. How do I save my document as a .pdf?In order to save your document as a .pdf, you need to have Adobe Acrobat installed on your computer. You can purchase that software by clicking on the "Resources & Support" tab and then clicking on "Tips and Tricks". Go to "Additional Resources" and then click on "Adobe" which takes you directly to the Adobe web page. Click on "Store" and then click on "Acrobat 5.0" to purchase the software. Click the link above to download an article that explains how to convert a file to PDF. How do I open an account with La Salle Copy Service, Inc.?Opening an account is easy. Click the question above and our credit application will download in PDF format. Print out the application, complete it, and fax it to us. We will process the request immediately. If you prefer, contact one of our Customer Service Representatives and they will fax an application to you. All orders are processed as COD until credit has been established.